feat: SES production access and monitoring; §7 as single source of operational truth
Q19 is closed — SES production access granted in ca-central-1, confirmed in writing. Nothing now blocks /contact/. The structural change is the important one. Specs in docs/ carried their own copies of resource IDs, regions, DNS records and service state. AGENTS.md §7 is now the single source of truth for operational facts and docs/ cite it rather than restating it, with the rule recorded in CLAUDE.md under Conventions. The reason is the previous commit's DKIM inversion, generalised: the same fact lived in §7 and docs/05, a correction reached one of them, and the stale copy told an operator to delete the records that authenticate outbound mail. A duplicated fact is one that will eventually be wrong in one place, and the copy that goes stale is the one nobody re-reads. Verified by grep over docs/*.md — no operational identifier remains. Also in this change: - §7 records the SES monitoring: SNS topic ses-alerts, alarms SES-BounceRate-High (>= 0.03) and SES-ComplaintRate-High (>= 0.001), and the deliberate choice of email feedback forwarding over an SNS feedback topic at this volume. The ses-alerts email subscription is stamped PENDING CONFIRMATION — the alarms currently notify nobody, now tracked as R9 and on the cutover checklist. - docs/05 records why those alarms are a real control: SES suspends above roughly a 5% bounce rate, and under 100 messages a month five bounces crosses it. - Q29: the deploy guard now covers AWS_ACCESS_KEY_ID, AWS_SECRET_ACCESS_KEY (emptiness only, never echoed) and INTAKE_ENDPOINT, promoted to job-level env. An empty intake endpoint ships a live form posting to nothing, which is worse than a failed build. Executed under sh -e across four input states; fails closed, leaks nothing. - docs/06: account ID removed from the backup-bucket callout, pointing at §10 instead, as README already does. - astro.config.mjs: prefetch removed entirely. Any setting ships Astro's prefetch script to every page against the zero-JS convention. Recorded as a decision; revisit against real Lighthouse numbers. AGENTS.md entry (r) records the full reasoning. Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_012XquaEq4BgWMCwUqLEyNkF
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@@ -73,10 +73,11 @@ Client-side validation is a convenience. **The Lambda re-validates everything.**
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## Storage
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DynamoDB, `ca-central-1` — **Canadian data residency is a real selling point for
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a Canadian legal practice, and the privacy policy will say so.** Confirm the
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existing table's region and migrate if it is elsewhere. `AGENTS.md` §7 records
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`adr-intake-submissions` in `ca-central-1` `[verified 2026-08-26]`.
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DynamoDB, in the region `AGENTS.md` §7 records. **Canadian data residency is
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worth stating in the privacy policy**: parties describing a live dispute are
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handing over sensitive material, and where it comes to rest is a fair question
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for them to ask. Confirm the existing table's region and migrate if it is
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elsewhere — §7 has the table name and region.
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| Attribute | |
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|---|---|
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@@ -109,30 +110,52 @@ SES on submission:
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of the no-retainer language, and a link to the privacy policy. This email is
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the reason the form beats a `mailto:` link.
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**SES production access is granted** (Q19, 2026-08-26) — mail reaches unverified
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recipients, so the inquirer confirmation works. See §7 for the account state.
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### Bounce and complaint monitoring
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Configured 2026-08-26; the resource names, thresholds and current state are in
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`AGENTS.md` §7. What matters here is why it is a real control rather than a
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formality:
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**At this volume a single bad address is a threshold event.** SES suspends
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sending above roughly a 5% bounce rate. Under 100 messages a month, five bounces
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crosses it — and an intake form is exactly where mistyped addresses arrive. The
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alarms sit well below that line so there is room to react.
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**Bounces and complaints are handled by SES email feedback forwarding**, which is
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on by default, **not** by an SNS feedback topic. That is deliberate: at this
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volume there is nothing to consume a programmatic feed, and an unused SNS topic
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is one more thing to keep correct. Revisit when code needs to *act* on a
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bounce — suppression lists, retry logic, marking a record undeliverable.
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> **The alarms currently notify nobody.** §7 records the `ses-alerts` email
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> subscription as **pending confirmation**. An unconfirmed SNS subscription
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> drops every message, so until the confirmation link is clicked the alarms
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> fire into nothing. This is the first thing to check if `/contact/` ships.
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**Email authentication — in place as of 2026-08-26 (Q20).**
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SPF and DMARC were both added by Pouya and independently verified on
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2026-08-26. Mail is on Google Workspace (MX `1 smtp.google.com`) with Google
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DKIM configured, and the SES domain identity is verified for sending in
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`ca-central-1`. **An earlier version of this spec said neither record existed;
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that was true when written and is no longer.** The records now live are:
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SPF and DMARC are both live and independently verified (Q20); mail is on Google
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Workspace with Google DKIM configured, and the SES domain identity is verified
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for sending. **The record values, the MX, and the region are in `AGENTS.md` §7 —
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not restated here.** An earlier version of this spec asserted that neither SPF
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nor DMARC existed; that was true when written and is no longer, which is the
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whole argument for citing §7 rather than copying it.
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| Host | Type | Value |
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|---|---|---|
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| `@` | TXT | `v=spf1 include:_spf.google.com include:amazonses.com ~all` |
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| `_dmarc` | TXT | `v=DMARC1; p=none; rua=mailto:info@smlcompany.ca; fo=1` |
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**What is already in place.** `AGENTS.md` §7 is the record — resource IDs, DNS
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records, DKIM token sets, and their verification state all live there and are not
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restated here. Read §7 before touching DNS.
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**What is already in place** (Namecheap DNS and the SES console, both inspected
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2026-08-26):
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Two points from §7 that this spec depends on, cited rather than copied:
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| Record | Status |
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|---|---|
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| SES DKIM — `f5puwearz…`, `jdue2r22c…`, `kznn3cklv…` `._domainkey` | **LIVE. Never delete.** All three resolve (NOERROR) and back the healthy `ca-central-1` SES identity — `DkimStatus: SUCCESS`. These are the records DMARC alignment rests on `[verified 2026-08-26 — DNS, AGENTS.md §7]` |
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| SES DKIM — `3zsnvsjg…`, `jejgp7na3…`, `xpiwyftpo…` `._domainkey` | **BROKEN and inert.** Entered into Namecheap with the full name in the Host field, so the zone doubled the domain; they answer NXDOMAIN at the correct name. They belong to a stray `us-east-1` identity this project does not use. Harmless where they are — leaving them is the low-risk choice (Q21) `[verified 2026-08-26 — DNS, AGENTS.md §7]` |
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| `google._domainkey` TXT | Google Workspace DKIM. Never delete |
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| Two CNAMEs → `jkddzztszm.acm-validations.aws` | ACM certificate validation. **Never delete** — breaks HTTPS at the next renewal |
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| `adr` CNAME → `d26v23dhgsp2ta.cloudfront.net` | The site |
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| Custom MAIL FROM | **Not configured.** Optional; would add SPF alignment |
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- **Only one of the two SES DKIM token sets resolves.** §7 names both sets and
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marks which is which. The resolving set is what DMARC alignment rests on;
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deleting it breaks intake mail authentication silently. The other set is
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NXDOMAIN and inert. **Do not act on any DKIM list that is not §7's.**
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- **SES has no custom MAIL FROM**, so SPF is unaligned and SES satisfies DMARC
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through DKIM alone.
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Notes that mattered when these were added, kept because they matter again on
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any future edit: a domain may publish **only one** `v=spf1` record, so both senders go in one
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